About JTL

Jamii Telecommunications Limited (“JTL”) is a Kenyan Company specializing in Data Transport using fiber. JTL provides carrier of carriers and end to end enterprise services.

JTL is duly licenced by the Communication Commission of Kenya as a Telecommunications Network Operator Under the Unified Licencing Framework and holds four licenses: NFP, ASP, IG and CSP.

JTL under the NFP licence owns and operates an extensive fibre network comprising of:

  • Undersea cable i.e. TEAMS, WIOCC
  • Metro Network – Covering major towns in Kenya
  • National Network – Linking all the metros and neighbouring countries
  • FTTH – Fiber To The Home

Undersea Cables

JTL is a shareholder of the TEAMS undersea cable. The TEAMS cable connects the kenyan coast to Fujairah in UAE. In addition, JTL has capacity on WIOCC for diversity purposes. JTL has established relationships with international carriers (ETISALAT, Telecom Italia, TATA) for onward connectivity for the TEAMS and WIOCC cables.

Metro Networks

JTL has constructed fibre metro networks in all major towns in Kenya. The metro fibre networks are based on underground fibre connecting all major buildings in the metros. The towns are;(Mombasa, Nairobi, Thika, Nyeri, Embu, Meru, Nanyuki, Nyahururu, Nakuru, Eldoret, Kitale, Bungoma, Malaba, Busia, Kakamega, Kisumu, Kisii, Kericho, Naivasha, Diani, Voi, Kilifi, Malindi, Watamu).

National Network

JTL operates a National Fibre connecting all the metro fibre network and neighbouring countries. This fibre network runs on leased overhead dark fibre from Kenya Power Company and underground government of Kenya owned National Fibre Optic Backbone (NOFBI).

JTL Specializes in Data Transport. We Transport/Convey the following Data;

  • Internet Data to and from the World to your doorstep
  • Enterprise Connectivity (intranet, extranet and WAN)
  • Secure Government Data (Police, intelligence, Military)
  • Broadcast Signals (Entertainment information)
  • Educational Networks for E-Learning
  • Carrier of Carriers Networks (Mobile Operators and ISPs)

Licenced Services

JTL offers data communications services to Telecommunications operators, Corporates, Enterprises, Media Houses, Government and NGO's in East Africa using terrestial fibr optic cable, satellite and broadband wireless networks (Wimax).

All services are managed from two Network Operation Centre’s (NOC) that are manned 24/7 by highly skilled support engineers.

1. Carrier and Wholesale Services

Our Carrier of Carrier Services enables other telecom operators including Mobile Operators, ISP’s and Cable TV Operators use our high capacity infrastructure to connect to their clients and backhaul the services to their networks.

2. Corporate Data Services

For Enterprises, Government and NGO’s, JTL provides comprehensive solutions for Intranet Voice, Video and Data requirements. The solution can be delivered on either the customer sites.

3. Corporate Internat Services

JTL offers premium quality Internet services for Enterprises, Government and NGO's. We have developed a reputation for high speed and reliable Internet connectivity solutions.

4. Internet Backbone Services

JTL provides high capacity dedicated Internet Backbone Services to Mobile Operators, ISP’s and other telecom operators. This service provides direct connection to the Internet Backbones in Europe and North America.

Customer Service Vision

To be a Trusted Business Partner.

Our Vision

Our vision is to be a leading reliable communication solutions partner in the domestic, regional and international markets.

Our Mission

Our mission is to provide world class telecommunication services to enable our customers to be competitive.

Success Factors

  • Develop proactive and responsive customer support systems to enhance customer satisfaction and retention
  • Anticipate and develop quality service offerings that meet and exceed customer expectations
  • Develop internal and external communication systems that enhance flow of information and feedback
  • Train and empower staff to deliver excellent customer service
  • 24 x 7 customer service

Our Core Values

  • The customer is always the king
  • Teamwork. The staff is the key
  • Driven by performance. Execution is the key
  • Excellence is everything
  • Ensure Ethics and Integrity in all our dealings with customers.
  • Suppliers, partners and colleagues

Technology

  • Fastest Residential Broadband Service in Kenya
  • Incredibly fast download and upload speeds that are fantastic for video and Audio Streeming , Online Gaming, Internet TV and Voice/VoIP
  • Dramatically speeds the sending and receiving of emails and viewing of web pages
  • Highest quality connection
  • Crystal clear sound
  • Greater reliability and no interference during bad weather
  • Increases the productivity of businesses and home offices
  • 24 x 7 customer service